Shipping Instructions and Procedures

Vendor Communication Letter
(53 KB, PDF*, January 2006)

Vendor Communication Letter
(20 KB, PDF*, February 2009)

Vendor Routing Guide Instructions
(641 KB, PDF*, 2018)

Hawaiian Islands Shipping Policy
(557 KB, PDF* November 2017)

Credit Applications

STEP 1 Click here to set up a credit account with Medline
STEP 2 After you have received your Medline Account Number, you can proceed with requesting a login for by clicking here.

Medline reserves the right to deny any incomplete or inadequate credit application.

New Accounts

Customer Interest Form (117 KB, Word Document, September 6, 2013)

Interested in becoming a vendor?

If your company is interested in becoming a vendor for Medline’s Distributed Products division; please complete our Vendor Inquiry Form. Please note that all information is required. If there is a question that does not pertain to your business, please respond “NA”.

Tax Exemption

Complete Questionaire

Select state(s) and jurisdiction(s)

Enter exemption & general business information

Submit all other general business information

Complete and sign your exemption certificate


  • You may upload a copy of your exemption certificate(s) or create a new one using the Exemption Certificate tool
  • *Please note: W9s and IRS letters are not acceptable tax exemption forms
  • If you are to be exempt from tax on all items purchased, please have the type of items you are exempt for state “MEDICAL SUPPLIES AND EQUIPMENT” or “ALL ITEMS PURCHASED”
  • With any questions or concerns please get in contact with Medline Tax at


Payment Remittance Information

Medline processes paper checks through four regional lockboxes. For your convenience, the table below lists all US zip codes and their corresponding remit-to locations and mailing address. To find the correct lockbox location for your zip code, match the first three digits of your post office zip code to the zip codes listed in the table.

Medline also accepts electronic Automated Clearing House (ACH) payments, with CTX as the preferred format. Please contact your Accounts Receivable Services representative or email for setup information.

If you have any questions regarding payment remittance, please contact your Medline AR Services Representative at 800-388-2147.

Click here to download the pdf of the table below.

Los Angeles :
Medline Industries
Dept CH 14400
Palatine, IL 60055-4400
Medline Industries
Dept 1080
P.O. Box 121080
Dallas, TX 75312-1080
Medline Industries
Dept LA 21558
Pasadena, CA 91185-1558
Pittsburgh :
All Next Day Deliveries:
Medline Industries
Box 382075
Pittsburgh, PA 15251-8075
Medline Industries
500 Ross Street
Room 154-0460
Attn: 382075
Medline Industries
Pittsburgh, PA 15262-0001

Note: To determine the proper lockbox address, please use the zip code of the office that mails checks for payment.

System Zip Code Director

Zip Codes: Mail To: Zip Codes: Mail To:
400-402 Pittsburgh 005-013 Pittsburgh
403-409 Chicago 014-026 Dallas
410 Pittsburgh 027-029 Pittsburgh
411-418 Chicago 030-059 Dallas
420-423 Pittsburgh 060-199 Pittsburgh
424-426 Chicago 200-205 Chicago
427-452 Pittsburgh 206-219 Pittsburgh
453-455 Chicago 220-223 Chicago
456-457 Pittsburgh 226-227 Pittsburgh
456-457 Pittsburgh 226-227 Pittsburgh
458 Chicago 228-232 Atlanta
459 Pittsburgh 233-237 Chicago
460-469 Chicago 238-241 Pittsburgh
470-471 Pittsburgh 242 Chicago
472-479 Chicago 243-279 Pittsburgh
480-483 Pittsburgh 280-282 Chicago
484-639 Chicago 283-286 Pittsburgh
640-679 Dallas 287-368 Chicago
680-693 Chicago 369 Dallas
700-820 Dallas 370-374 Chicago
821 Chicago 375 Dallas
822-847 Dallas 376-379 Chicago
850-864 Los Angeles 380-383 Dallas
865-885 Dallas 384-385: Chicago
889-969 Los Angeles 386-397 Dallas
970-999 Dallas 398-399 Chicago