HOW WE DO IT
agility and scale
It’s what sets us apart.
We respond rapidly to meet your changing needs
We understand you need immediate answers… for someone to say “Yes” in the moment, and not to have to go up the chain of command. For over 50 years, we’ve continued to grow our infrastructure in an ever-changing market through increased scale and customized solutions, getting you what you need when you need it. That’s what we mean by agility and scale: creating partnerships that last, because we’re responsive and invested—for the long term.
We have the agility of a fast-moving, privately-owned business, able to customize solutions
We create partnerships that last by bringing the best ideas forward. Our entrepreneurial culture inspires a “can do” attitude, enabling us to act quickly and choose the right products and solutions to help you provide the best care.
Empowering people to act
Our people are empowered to act on their own ideas, work directly with you and solve problems quickly to deliver better outcomes.
It’s not just about developing new products, it’s about responding to immediate challenges with relevant solutions. We work with you to bring new concepts to life.
Creative problem solving
Forget the status quo. Through collaboration, we uncover gaps, discover opportunities and help you through times of crisis.
Speed to market
Access to leaders, clinicians and supplies—from raw materials to bedside ready—means shorter cycles and streamlined approval processes.
Our agility and scale make us a better, stronger partner
See how we apply our approach to your unique challenges. Our agility gives us the flexibility to customize solutions, and we can leverage our scale to act more quickly. Our investment from raw materials to bedside use means we have the people and solutions to tackle a variety of healthcare challenges.
How we help improve outcomes
Learn how Geisinger and Medline worked together to improve HAPI and CLABSI outcomes
How we help to engage patients
How Providence engaged patients and regained trust after COVID.
How we help advance technology
Find out how Medline’s warehouse robotic technology gets it right for customers.
How we help to save money
See how a clinical standardization summit saved Bon Secours Mercy Health $2 million.
As a large, independent company, we have the scale to invest in your long-term goals
We’re motivated by your growth, not by Wall Street, and we have the offerings, commitment, risk tolerance and integration to prove it. Our ability to see and respond to the total supply chain—with the understanding that no two customers are alike—is how we’re able to deliver on quality and price. We believe that’s why 95% of customers stay with us.
Breadth of offerings
It’s all about the people and products: 19,000+ clinical and business experts for every market, 300,000+ products and over 700,000+ kits made every day.
Ability to take on risk
We plan ahead for the unexpected, so you’re always covered—protecting you from backorders and outages in the event of a crisis.
We build partnerships that last. We take the time to get to know your business and priorities, focusing on service, support and your success.
We’re vertically integrated to better support your business
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How we do it, by the numbers
square feet of warehousing
products to meet every need
distribution centers across North America
manufacturing sites across North America