Contact Us

Healthcare Customers

If you have questions regarding orders, products, invoices and payments, or for general assistance, please provide some basic information below and a Medline Representative will be in touch soon.

New Customers:

Visit our Register Account Page to create an account or request a login.

Or call us at 1-800-MEDLINE (1-800-633-5463) Monday through Friday, 7 a.m. to 7 p.m. CST.

Physician Office Customers:

For questions on orders or products, call 1-855-294-9618.

Surgery Center Customers:

For questions on orders or products, call 866-246-0014 Monday through Friday from 7 a.m. to 5 p.m. CST.

Home Care Customers:

For questions on orders or products, call 1-866-356-4997 from 7 a.m. to 6 p.m. CST.

Education & Research Customers:

For questions on orders or products, call 1-855-294-9618.

OEM, Animal Health, Lab, Research & Pharmaceutical:

For questions on orders or products, call 1-877-540-1289.

Accounts Payable/Finance:

Email or fax (847) 837-2765.

Technical Support

Forgot Username/Password?

Login/password help
Existing customers login

New to Register today for a free online account.

Systems Support Issues


Live Technical Support

We can remotely control your computer to help troubleshoot an issue or problem you are experiencing. Learn more about how to start a remotely controlled session.

Business Partners

Medline partners with manufacturers, distributors, inventors and technology transfer offices around the globe to deliver high-quality healthcare products and solutions at competitive prices.

Manufacturers & Distributors:

Please complete our Business Partner Form and your information will be forwarded for consideration as a potential partner.

Have a product idea?

Inventors and technology transfer offices, learn more about working with Medline in our Innovation section.


Visit our Careers section to search open positions, apply online and learn about life at Medline.

If you need assistance, please contact the employment team.


For news inquiries, media-related issues, or speaker requests, please contact:

Kristi Krasovetz
(773) 251-4762

Stacy Rubenstein
(847) 949-2286

Subscribe to Medline Newsroom
Visit the Medline Newsroom

Medline Retail Customers

Questions about a Medline retail product?

Call 1-800-MEDLINE (1-800-633-5463) 7 a.m. to 7 p.m. CST.

You can find Medline hospital-quality products at a store near you. Learn more about our consumer family of products and where to purchase in a retail store or through an online retailer.

AODA Policy

View our Accessibility for Ontarians with Disabilities Act (AODA) Policy here.


Medline offers grants to non-profit organizations, published researchers and fellowship and educational programs.

To learn more about the Community Impact Grants, click here.

To apply for the Investigator-Initiated Studies (IIS) or Fellowship and Educational Grants, applicants must residue in the US or its territories. To submit an online application and supporting documentation, click here.

More Support Options

Customer Service

For questions on orders, Medline products, or to open a Medline account, call:
1-800-MEDLINE (1-800-633-5463)
7 a.m. to 7 p.m. CST


Three Lakes Drive
Northfield, IL 60093
(847) 949-5500

Medline International

We operate in more than 90 countries around the globe.
Learn More

Have a Product Idea?

If you have a great and innovative idea and are looking for a solid business partner, we would love to talk with you.
Learn More